Online Ordering test 2

Included In Our Free Service Plan

“ We include more than our competitors that charge 100’s of dollars a month”

Main Overview

Ordering Website

Custom online ordering website connected to your own domain name. Includes a free SSL certificate for security.

Landing Page

If needed we can create a unique business landing page that can either be used as your main website or a store locator page.

Admin Dashboard

Manage all your settings, menus, orders & reservations on any internet connected device through the admin dashboard. Create staff accounts with restricted access.

Online Payments

Allow your customers to pay you directly online without money passing through us. All money goes directly from the customer to your restaurant.

Multi-Region

Built to be used worldwide. All your currencies, dates and times are formatted in the most recognizable way for your local customers.

Multi-Currency

Our system provides support for nearly every currency in the world with precise financial calculations.

Multi-Language

Our online ordering interface is available in several different languages that can easily be chosen by your customer.

Multiple Taxes

Configure any number of taxes to be applied to your prices either inclusive or exclusive of tax. Taxes can also be compounding.

Integrations

Connect your system to a variety of 3rd party services such as social platforms & delivery providers. This list is growing everyday.

No Contracts & Low Prices

We only want your business if you feel it’s beneficial to your bottom line. We believe with no contracts and the pricing model provided that everyone can benefit from our model.

Regular Updates

Get access to a constant stream of new updates and features that are regularly added to the system based on customer feedback.

Hardware

We have created the technology to use most customers existing hardware but we also have inexpensive items that can be purchased to manage and print your orders.

First Class Support

We prioritize customer support over sales. Get in touch with us easily by phone, email, text or chat 7 days a week.

Text Automation

Use text automation to communicate with your customers when you can’t. Increase revenues on a monthly basis by getting more orders from existing clients.

3rd Party Conversions

We can help you convert your customers to order directly from you instead of through companies like Uber, Skip and Door Dash.

Order Types

Pick Up & Take Out

Allow customers to easily place a pickup order for immediate collection or at a later time within your opening hours.

Deliveries

Order for delivery within a certain range of your store location or within designated zones.

Dine & Room Service

Customers can place orders directly from their table with optional password protection. Use with QR codes or NFC tags to improve the experience.

Table Reservations

Customers can request a table booking online and stay updated on the status of their booking via e-mail updates.

Customer Ordering Experience

Order History

ogged in customers can easily view their order history and re-order the same items with ease.

Express Checkout

Customers can easily re-order as all their checkout and delivery information is saved for future orders.

Guest & Customer Checkout

Customers can checkout as guests or login via email, Facebook or Google. All customer information is tracked for your use including guests through matching their checkout details.

Real Time Order Receipts

Customers get a unique web URL as their receipt once an order is placed. They can view changes to their order status in real-time as you update it through the management interface.

Customer Email Receipt

All customers will receive an e-mail notification confirming their order was placed along with a PDF receipt for reference.

QR Code & NFC Ordering

Dine-in orders can be initiated by scanning a QR code or tapping an NFC tag to automatically bring up your website with the table / room numbered entered and ready to order.

Order Management

Accept Orders Anytime

Customers can place orders which are due immediately or for a later time within your designated opening hours. Set multiple opening and closing times per day.

Order Statuses

Track the fulfilment of orders with built-in order statuses. Customers are notified in real-time whenever you update an order.

Automated Statuses

Automatically update order statuses based on the amount of time that has passed since the order was placed. Useful if you have a large volume of orders.

Automated Wait Times

Accurately determine order wait times for every order type to improve your customer experience.

Conditional Fees

Configure custom fees based on certain order conditions. Fees can have both a fixed and percent based value. E.g. credit card fee, $0.30 + 2.8%.

Order Notifications

Receive notifications whenever an order is placed. Notifications can be sent to 3 e-mails. Audio can be customized by duration and noise. Devices supporting notifications will receive one.

Delivery Management

Accurate Delivery Times

Customers are provided with accurate delivery wait times that take into consideration the time it takes to prepare food along with the driving time.

Delivery Conditions

Configure a minimum order for deliveries, set custom times for deliveries, only accept orders within a certain range of your store.

Delivery Zoning

Create specific delivery zones for each of your store locations and charge a different fee for each zone.

Promos & Coupons

Promotional Codes

Create promo codes for fixed and percent based discounts. Restrict promotions based on a number of different available rules.

Promo Rules

Promos can be targeted to specific dishes, a maximum number of uses or to customers which are logged in. Promos can also be restricted to specific days and times.

Automatically Apply Promos

A promo code can be automatically applied to a customers cart if they meet the requirements defined by the promo.

Age Restrictions

Built In Age Verifications

Enable age restriction to allow registered customers to submit their ID for approval by your staff.

Age Restricted Menus

Only approved customers can order from age-restricted menus. Perfect for use in bars or clubs.

Manage & Revoke Approval

Easily retain and view customers IDs for future use. Revoke age approval for a customer if needed.

Website Features

Responsive & Mobile

Designed to look great, work smoothly and provide a great ordering experience across all devices such as phones, tablets and desktops.

Showcase Your Menu & Info

Display all your menus, dishes and business information in a way that’s easily accessible to all your customers.

SEO Friendly

Get discovered by search engines easily by customizing your page title and meta tags for maximum search engine visibility.

Built In Contact Form

Customers can easily reach you by sending you an e-mail directly from the contact form embedded in your online store.

Embedded Maps

A map of your store location is embedded into your website for customers to help customers easily locate you.

Customize Images & Colours

Add your own logo, header, background image and dish images. Modify every colour of your website without restriction.

Link From Existing Websites

Link to your new websites from an existing one or embed your ordering interface directly into your existing website using an iframe.

Custom Domain Support

Easily connect your own custom domain name to your online ordering website or landing page for a better user experience.

SSL Secured

Our servers will automatically generate and manage your SSL certificate for your website to enable HTTPS security.

Admin

Online Dashboard

Log in to your online admin dashboard to easily manage all your orders, bookings and business information.

Accessible On All Devices

The online management interface is designed to work well on all devices and is even perfect to set up in-store on a tablet.

Staff Accounts

Create restricted staff accounts with custom login and password. Restrict accounts to only particular actions to prevent unauthorized access.

Real Time Order Management

Manage orders in real-time without page reloads through the order management interface. Orders will automatically be highlighted on the interface as they come through.

Email, Audio & Device Notifications

Automatically receive an email and device notification every time a new order is placed. Customize audio notification duration, sounds and play until confirmed.

Easy To Use

Every feature and setting is fully documented and explained alongside the option. This way you can easily understand how everything works as you progress.

Perfect For In Store Set Up

Set up the order management interface in-store on a tablet or PC for staff to use and manage new orders.

Sales Reports

Understand your trends with our extensive sales report that shows you all your key performance metrics.

Export All Your Data

Your data is yours. Everything from orders, bookings and customers can easily be exported to CSV / Excel format for use with 3rd party applications.

Menus

Conditional Menus

Create any number of menus segmented by store locations and a variety of conditions such as order types, dates and times. E.g. create a lunch menu, pickup menu or pre-order only menu.

Advanced Dish Options

Create a variety of customizable options for each dish. E.g. meat types, optional sauces, pizza toppings, build your own dishes and more.

Combo & Meal Settings

Create dishes that require customers to select a combination of dishes. This can be used to create combos and meals such as choose 3 pizzas and a drink.

Fixed Or Variable Pricing

Set a fixed price for a combo dish or add variable dish prices based on the price of the different items that make up the combo.

Dish Statuses

Flag dishes as out of stock or not available for ordering on a per location basis. You can also hide dishes from your menu.

Dish Tags

Create fully customizable dish tags with a unique colour and icon to represent things such as gluten free, vegan, spicy, etc.

Customers

Order History

Logged in customers can easily view their order history and access all their order receipts.

Quick Re-Orders

Customers can re-order their saved previous orders easily for express checkout.

Guest Accounts

Customers ordering without logging in are created as guests in the system. Guest’s are automatically matched the next time by the name, email and phone.

Email Accounts

Customers can create accounts easily with the email address. They can login from any device to easily access past receipts and orders.

Customer Analytics

See the details of all your customer such as their type, name, email, phone, total sales, total orders, web sessions, delivery addresses and more.

Customer Data Export

Your data is yours. All your customers can easily be exported to CSV / Excel format for use with 3rd party applications.

Printing

Automated Order Printing

Automatically print new orders whenever they are placed with a less than 10 second delay.

Manual Order Printing

Manually print copies of your orders directly from our web interface to any printer connected to our software.

Customizable Receipts

Create custom receipts with your own header and footer. Modify the details on the receipt to create one for the kitchen and one for the customer.

Unlimited Printers

Utilize any number of printers at once each with their own unique configurations and print as many orders and copies without limits.

Split Printing

Easily decide which items you want to print on separate receipts. For example want one receipt for the bar drinks and another for the kitchen items only. No problem.

Thermal Printer Design

Our receipts are optimized for standard thermal printers used across retail operations but they work with any printer or paper size.

Integrations

Facebook Pixel

Track all pixel events in your online store to help measure your marketing ROI with Facebook advertising.

Google Analytics

Capture data on all your website visitors with our Google Analytics integration.

Google Maps

Google maps can be used to acquire delivery data such as driving distance and driving time.

Open Street Maps

Open street maps is used for map embeds and can be chosen as your maps data provider for delivery data.

Tookan Delivery Apps

Automatically create delivery requests in your Tookan account for new delivery orders.

Postmates Deliveries

Enjoy a direct integration between Postmates and our platform at no extra cost.

Text Automation – Add Ons

Order Tracking

Customers receive an email upon completion of their order with a tracking link to view the status of their order at anytime.

Bounce Back Coupons

Restaurant can provide a timed coupon to be sent out to customers to bring them back more often.

Optional Text Blasts

For an additional fee of 5.9 cents per person the restaurant can text out promo’s or updates to all their customers.

3rd Party Site Conversion – Add Ons

Marketing Materials

We can help provide physical business cards to promote your new online ordering system and increase direct orders.

Convert Customers

Convert customers from ordering through 3rd party sites and get more orders directly through your own site. Saving you and your customer money.